Frequently asked questions
Everything Operators Ask Before They Bring Jordyn On
Quick answers on how Jordyn works, what credits cover, how fast you can go live, and what kind of lift to expect.
About Jordyn
What is Jordyn?
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Jordyn is the AI sales and service team behind MagnetDigitalAI. Jordyn answers every inbound call, text, web chat, and form fill in seconds, qualifies the lead, books the appointment, and keeps follow-up moving until the deal closes or the prospect opts out.
Does Jordyn replace my staff?
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No. Jordyn handles the speed and consistency your team cannot maintain all day, especially during peak hours and after hours. Your people stay focused on closing deals and serving customers in person.
Does Jordyn sound human?
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Yes. Jordyn uses natural voice technology and is trained on your business, your offers, and your call flow. Most callers do not realize they are speaking with an AI.
Pricing, credits, and contracts
What is an AI Engagement Credit?
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One credit equals about 1 minute of AI voice conversation, 4 SMS messages, or 6 chat-widget interactions. Voice, SMS, and chat all draw from the same pool, so there are no separate balances to manage.
Are there long-term contracts?
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No. Every plan is month to month with no cancellation penalty.
Is there a performance guarantee?
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Yes. If Jordyn does not improve your lead response speed and booking rate in the first 30 days, you do not pay for the first month.
What happens if I run out of credits?
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You will get alerts before you hit the limit and can buy an add-on credit pack or upgrade your plan in a single click. Add-on packs start at +5,000 credits for $149/mo.
Setup and integrations
How fast can Jordyn go live?
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Starter setups typically go live in 24 to 48 hours. Pro, Max, and dealership packages take 3 to 5 business days depending on workflows, CRM integration, and the number of locations.
What CRMs and phone systems does Jordyn work with?
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Jordyn integrates with most popular CRMs and phone systems through native connectors, webhooks, and standard APIs. If you can export a lead, Jordyn can work with it.
Will Jordyn keep my existing phone number?
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Yes. We either port your existing number or route calls through a tracking number so nothing changes for your customers or your marketing.
Performance and results
How fast does Jordyn respond to leads?
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Jordyn answers inbound calls right away and replies to web forms, SMS, and chats within about a minute, including nights and weekends.
What kind of lift should I expect?
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Operators typically see faster response time, more booked appointments, better show rates, and more revenue from the leads they already pay for. Exact numbers depend on your current process and lead volume.
How is performance tracked?
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You get a dashboard for response time, booked appointments, shows, and recovered missed calls. Pro and Max plans include monthly execution reviews so you see exactly where Jordyn moved the needle.
Privacy and compliance
Is Jordyn TCPA and A2P compliant?
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Yes. Every SMS workflow follows A2P 10DLC and TCPA opt-in and opt-out requirements. Recordings and transcripts are stored securely and only used to improve performance for your account.
Who owns the data?
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You do. All call recordings, transcripts, contacts, and conversation logs belong to your business. You can export them or wipe them at any time.
Still have a question?
The fastest way to get an answer is to speak with Jordyn or book a call with our team.